Privacy

Privacy Policy

Our Customer Pledge

Let us assure you:

We will never sell your information to others. That's a promise.
Your participation is completely voluntary.

We value your business and respect your privacy.

Use of Cookie Technology

In order to register on or order products from our site, your browser must be set to accept cookies. A cookie is just an entry in a text file or folder on your hard drive. We use cookies when you visit our site so the site can remember your specified area of interest and any other information you have saved. Cookie technology allows you to save products to your wish list or how-to's to your "My Favorites" section.. We also use cookies to track the items you place in your shopping basket and the pages you visit. You must enable cookies on your web browser for Lowes.com to function correctly. If you are concerned about information contained in your Lowes.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.

The only personal information our cookie can contain is information you supply yourself. Our cookies cannot read data from your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com/

BBBOnline

We also participate in the Council of Better Business Bureau's BBBOnLine Privacy Program, and comply with all BBBOnLine Privacy standards. Further information about this program and its dispute resolution process is available at http://www.bbbonline.org/

Children's Policy

We do not intend to collect any personally identifiable information from children through our website. Please do not allow children under the age of 13 to provide any personally identifiable information, ask questions or participate in chat rooms related to our website. If we determine that a child under 13 has provided personal information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by a child under 13, please send us an e-mail at manager@lowes.com so we can delete this information.